PASS GUARANTEED 2025 SALESFORCE SALESFORCE-AI-SPECIALIST: PERFECT SALESFORCE CERTIFIED AI SPECIALIST EXAM VALID EXAM PATTERN

Pass Guaranteed 2025 Salesforce Salesforce-AI-Specialist: Perfect Salesforce Certified AI Specialist Exam Valid Exam Pattern

Pass Guaranteed 2025 Salesforce Salesforce-AI-Specialist: Perfect Salesforce Certified AI Specialist Exam Valid Exam Pattern

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
Topic 2
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 3
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 4
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 5
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.

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Salesforce Certified AI Specialist Exam Sample Questions (Q81-Q86):

NEW QUESTION # 81
The AI Specialist of Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein's Trust Layer.
Which steps should the AI Specialist take upon modifying the masked fields?

  • A. Turn on Einstein Feedback so that end users can report if there are any negative side effects on AI features.
  • B. Turn off the Einstein Trust Layer and turn it on again.
  • C. Test and confirm that the responses generated from prompts that utilize the data and masked data do not adversely affect the quality of the generated response

Answer: C

Explanation:
After modifying masked fields in Einstein's Trust Layer, the next important step is to test and confirm that the responses generated by prompts utilizing the newly masked data still meet quality standards. This ensures that masking sensitive information does not negatively impact the usefulness or accuracy of the AI-generated content. Thorough testing helps identify any issues in prompt performance that could arise due to masking, and adjustments can be made if needed.
Option B is correct because testing the effects of masking on AI responses is a critical step in ensuring AI continues to function as expected.
Option A (turning off and on the Einstein Trust Layer) is unnecessary after changing the masked fields.
Option C (turning on Einstein Feedback) allows for user feedback but is not a direct step following field masking modifications.
Reference:
Salesforce Einstein Trust Layer Overview: https://help.salesforce.com/s/articleView?id=sf.einstein_trust_layer.htm


NEW QUESTION # 82
Before activating a custom copilot action, an AI Specialist would like is to understand multiple real-world user utterances to ensure the action being selected appropriately.
Which tool should the AI Specialist recommend?

  • A. Model Playground
  • B. Einstein Copilot
  • C. Copilot Builder

Answer: C

Explanation:
To understand multiple real-world user utterances and ensure the correct action is selected before activating a custom copilot action, the recommended tool isCopilot Builder. This tool allows AI Specialists to design and test conversational actions in response to user inputs, helping ensure the copilot can accurately handle different user queries and phrases.Copilot Builderprovides the ability to test, refine, and improve actions based on real-world utterances.
* Option Cis correct asCopilot Builderis designed for configuring and testing conversational actions.
* Option A(Model Playground) is used for testing models, not user utterances.
* Option B(Einstein Copilot) refers to the conversational interface but isn't the right tool for designing and testing actions.
References:
* Salesforce Copilot Builder Overview:https://help.salesforce.com/s/articleView?id=sf.
einstein_copilot_builder.htm


NEW QUESTION # 83
When a customer chat is initiated, which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles?

  • A. Einstein Service Replies
  • B. Einstein Grounding
  • C. Einstein Reply Recommendations

Answer: A

Explanation:
When acustomer chat is initiated,Einstein Service Repliesprovidesgenerative AI replies or draft emails based on recommendedKnowledge articles. This feature uses the information from theSalesforce Knowledge baseto generate responses that are relevant to the customer's query, improving the efficiency and accuracy of customer support interactions.
* Option Bis correct becauseEinstein Service Repliesis responsible for generating AI-driven responses based on knowledge articles.
* Option A(Einstein Reply Recommendations) is focused on recommending replies but does not generate them.
* Option C(Einstein Grounding) refers to grounding responses in data but is not directly related to drafting replies.
References:
* Einstein Service Replies Overview:https://help.salesforce.com/s/articleView?id=sf.
einstein_service_replies.htm


NEW QUESTION # 84
What is the main purpose of Prompt Builder?

  • A. A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work
  • B. A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.
  • C. A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making.

Answer: A

Explanation:
Prompt Builder is designed to help organizations create and configure reusable prompts for large language models (LLMs). By integrating generative AI responses into workflows, Prompt Builder enables customization of AI prompts that interact with Salesforce data and automate complex processes. This tool is especially useful for creating tailored and consistent AI-generated content in various business contexts, including customer service and sales.
It is not a tool for Apex programming (as in option A).
It is also not limited to real-time suggestions as mentioned in option C. Instead, it provides a flexible way for companies to manage and customize how AI-driven responses are generated and used in their workflows.
Reference:
Salesforce Prompt Builder Overview: https://help.salesforce.com/s/articleView?id=sf.prompt_builder.htm


NEW QUESTION # 85
Before activating a custom copilot action, an AI Specialist would like is to understand multiple real-world user utterances to ensure the action being selected appropriately.
Which tool should the AI Specialist recommend?

  • A. Model Playground
  • B. Einstein Copilot
  • C. Copilot Builder

Answer: C

Explanation:
To understand multiple real-world user utterances and ensure the correct action is selected before activating a custom copilot action, the recommended tool is Copilot Builder. This tool allows AI Specialists to design and test conversational actions in response to user inputs, helping ensure the copilot can accurately handle different user queries and phrases. Copilot Builder provides the ability to test, refine, and improve actions based on real-world utterances.
Option C is correct as Copilot Builder is designed for configuring and testing conversational actions.
Option A (Model Playground) is used for testing models, not user utterances.
Option B (Einstein Copilot) refers to the conversational interface but isn't the right tool for designing and testing actions.
Reference:
Salesforce Copilot Builder Overview: https://help.salesforce.com/s/articleView?id=sf.einstein_copilot_builder.htm


NEW QUESTION # 86
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